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Warranty & Claims
We stand behind every repair with clear coverage, a simple claims process, and no hidden loopholes. Quality work should come with peace of mind.
90-Day Repair Warranty
Parts & labor on most standard repairs.
Lifetime Glass Plan
Select tempered-glass installs replaced in-store for life.
$25 Service Fee
Applies to diagnostics and all technician labor.
What Our Warranty Covers
Our warranty protects you against defects in the parts we install and the workmanship we provide. If something we repaired fails under normal use, we'll make it right.
- Labor: Work performed by our certified technicians.
- Replacement parts: Screens, batteries, charge ports, buttons, cameras, speakers, and related components.
- Tempered glass: Select in-store screen protector installs backed by our replacement plan.
- Accessories: Covered by the original manufacturer warranty or our in-store exchange plan where applicable.
- Same-issue reoccurrence: If the repaired problem returns within the warranty window.
- Functional defects: Parts that fail under normal, everyday use.
Warranty Limits & Exclusions
To keep our warranty fair and sustainable, the following situations are not covered. These exclusions apply once the device leaves our store.
- Liquid damage — spills, submersion, corrosion, or moisture exposure after repair.
- Physical damage — drops, cracks, bends, or impact after service is completed.
- Tampering — unauthorized third-party service or customer-opened devices.
- Game system reflows, batteries, accessories, and soldered components.
- Subsequent damage — any new issue caused by the exclusions above.
- Manufacturer defects on accessories subject to the original maker's warranty.
For complete warranty details, speak with a Gadgets Plus Repairs representative. Liquid damage and subsequent physical damage that occurs after a completed repair will void this warranty.
How to File a Warranty Claim
Filing a claim is simple. Follow these steps and we'll get your device back in working order as quickly as possible.
Gather your proof of service
Bring your original receipt, repair ticket, or email confirmation. This helps us verify the repair date and covered parts.
Visit our Port Charlotte store
Come to 2886 S Tamiami Trail, Port Charlotte, FL 33952 during business hours. No appointment is needed for warranty re-checks.
Technician verification
A technician will inspect the device, confirm the issue is warranty-related, and document the failure.
Repair or replacement
Covered parts are replaced at no charge. A $25 service fee applies for diagnostic and labor work. We'll give you a firm ETA before we start.
Store Return Policy
- No refunds. Exchanges accepted within 7 days of purchase.
- Item must be in original condition with all packaging and accessories.
- No refunds or exchanges on accessories (cases, chargers, screen protectors, cables, etc.).
- Physical damage, water damage, or missing items will void any warranty or exchange eligibility.
Buying Policy
- To sell a device you must provide a valid government-issued ID and customer information.
- All incoming devices are tested and evaluated before purchase.
- Final offers reflect device condition, market value, and functional testing.
Abandoned Devices
Devices left in store more than 30 days will become store property. Please pick up your device promptly after we notify you that service is complete.
Warranty Frequently Asked Questions
Questions about our policy?
Our team is happy to clarify any warranty or return question before you visit.